Update: Since writing this post my notebook has been upgraded to Windows 8.1. It turns out there are two potential problems with searching Outlook in my scenario.
- Windows 8.1 simply DOES NOT index Outlook email.
- 64-bit operating systems can’t index 32-bit applications
So I have given up trying to fix this issue.
On my work notebook I recently enjoyed the Instant Search actually searching everything. Last week I upgraded from Office 2010 to 2013. Suddenly Instant Search no longer searched Outlook emails at all.
The Indexing Options screen claims it is searching Outlook, but no search result ever includes an email. To be clear: The search within Outlook works. I want to use a comprehensive search that includes the whole computer.
My internal help desk couldn’t help. I’ve tried deleting the index and re-indexing. No luck. One suggestion I found was to try to repair the Outlook OST file. Indeed, the repair tool found the OST file was damaged. I allowed it to be repaired and re-indexed the computer including Outlook. No improvement.
What would you do?!
I get different results under “Indexing Options” depending on how I navigate to that screen.
Start > Control Panel > Indexing Options Note Outlook is not listed. I cannot choose it under any of the options listed here.
Within Outlook: Search > Search Tools > Search Options > Indexing Options. Note that Outlook is listed here.