Aug 18

Windows Instant Search Doesn’t Search Emails After Upgrading to Outlook 2013

Update: Since writing this post my notebook has been upgraded to Windows 8.1. It turns out there are two potential problems with searching Outlook in my scenario. 

  1. Windows 8.1 simply DOES NOT index Outlook email.
  2. 64-bit operating systems can’t index 32-bit applications

So I have given up trying to fix this issue.

On my work notebook I recently enjoyed the Instant Search actually searching everything. Last week I upgraded from Office 2010 to 2013. Suddenly Instant Search no longer searched Outlook emails at all.

The Indexing Options screen claims it is searching Outlook, but no search result ever includes an email. To be clear: The search within Outlook works. I want to use a comprehensive search that includes the whole computer.

My internal help desk couldn’t help. I’ve tried deleting the index and re-indexing. No luck. One suggestion I found was to try to repair the Outlook OST file. Indeed, the repair tool found the OST file was damaged. I allowed it to be repaired and re-indexed the computer including Outlook. No improvement.

What would you do?!

Update:

I get different results under “Indexing Options” depending on how I navigate to that screen.

Start > Control Panel > Indexing Options Note Outlook is not listed. I cannot choose it under any of the options listed here.
indexing_options2
Within Outlook: Search > Search Tools > Search Options > Indexing Options. Note that Outlook is listed here.
indexing_options

I can run a wizard that is supposed to fix search problems. It even lists the problem I am experiencing, but it doesn’t resolve the issue.
indexing_troubleshooting

Aug 16

Video Adapter in Windows 10

My PCIe video adapter is not recognized by Windows 10. I mean it does not even SHOW UP. It’s not like it’s in the Device Manager with some confusion. It just doesn’t admit the thing is installed. I had to go back to onboard VGA.

Update: This had as much to do with my BIOS settings as it had to do with Windows 10. Shortly after upgrading to Win10, the computer would not wake from sleep. I thought it was related to the video drivers because so many people have mentioned related issues in the new version of Windows. I unplugged DVI (I don’t have an HDMI monitor yet) and went back to VGA to make the computer usable. Unbeknowst to me, this action caused the BIOS to switch back to onboard video because my VGA port is built in to the motherboard. After over a week of this I unplugged VGA, reconnected DVI and this caused the motherboard to revert once again to the video card. That in turn allowed the device to appear in the Device Manager. Only then could I update my drivers.

I hope this helps someone else having the same problem.